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     "It's not working," Suzanne repeated over and over again, as she apathetically ran the package back and forth over the scanner. "It's not working. The thing is not picking the thing up. Nothing's happening. It's not working."
    "It's probably because the bar code is on the other side of the box," the man sarcastically replied.
    "Whatever," Suzanne said, rolling her eyes. She rotated the box 90 degrees and continued to lazily run it back and forth against the scanner. "It's still not working. See, it still won't scan."
    "Maybe you should..."
    "Look, I don't know what to do. It's not working. There's nothing I can do, it's not working, I don't know what to do."
    The man ground his teeth. "Is there someone more competent that can help me?"
    "Let me get the manager." She picked up the phone and spoke into the intercom. "Manager, help. Manager help."
    "I don't think that he'll be able to figure out where to go."
    "Don't tell me what to do!" Suzanne snapped back. She pulled a nail file out of her pocket and started to file her nails. 20 minutes later, the manager finally showed up.
    "Did you call for me, Suzanne?"
    "Yeah. This thing, it won't go in. It's not working."
    The manager picked up the box, scanned it, and placed it in the bag. Then he walked away.
    "Okay sir, you're total is wah blah blundy mine." The price was indiscernible due to the large wad of gum floating around Suzanne's mouth.
    "How much?"
    Suzanne sighed in annoyance. She pointed her index finger at the monitor. It read "$18.75." She then pulled out her nail file and resumed filing.
    "Here!" The man shoved his credit card in Suzanne's face. She took her time, finished filing her nail, and then pinched the card between her thumbnail and index fingernail. She slowly slid the card through the reader. "It didn't work. It's not working. I don't know what to do. It didn't..."
    "GIVE ME THAT!" the man screamed, ripping the card out of her hand. He slid the card through the reader.
    "You broke my nail, you jerk!"
    "You deserve it, you useless airhead! A sack of potatoes would make a better cashier than you."
    "Well," she replied, feigning interest. Furious, the man stormed out of the store.
    The next person on line, an old lady, walked up to the register. "Hello," she said. "I'm just..." Suzanne held up her index finger to silence her. She picked up the phone and dialed.
    "Hello, Sandy. Hey girlfriend. How's it going? No way. Really? No, it's fine, I can talk. Yep, 'cept some jerk just broke one. 'Bout 5 inches. 7 inches?!  Girl, you are a pro!"
    "Ma'am, who are you talking to?" the old lady asked, losing her patience.
    Suzanne angrily sighed, pointing to the cashier in the next lane, then put the phone back up to her ear.
    "Sorry, this woman wanted to know who I was talking to. I know! Really? What'd he do?  Ugh, some people can be so rude. So, are we still on for tonight?"
    "Ma'am! This is not the time to socialize with your friends! I have been waiting very patiently, but this is absolutely ridiculous!" The people behind her clapped.
    "Sandy, I gotta go. This old lady is being incredibly rude." She hung up the phone just as her watched started to beep. "Oh look, 4:30. My shift's over." She walked away and left the store with Sandy. The old lady watched, mouth agape.

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